Our Tile Cleaning Service Was the Finishing Touch Needed to Fix This Floor in Nolensville, TN

December 29, 2017

Homeowners put lots of time and effort into their houses, which is why it should come as no surprise that they want everything to go smoothly. However, mistakes can make them change their plans on the fly. That is what happened to this homeowner. He had 1,500 square feet of tile flooring installed in his home in Nolensville, TN. But just when his new floor was finished, he had to deal with the consequences of a big mistake that was made by one of the technicians who installed the floor.


The floor technician had used a cleaning solution that was not appropriate for this particular type of tile, which completely ruined the look of the floor. The tiles were supposed to be beautiful and elegant, but a white haze covered the surface and dulled the soft sheen that the tiles were supposed to have. The installer, homeowner, and maid each attempted to remedy the mistake, but to no avail. That was when the homeowner realized that the only way to restore the floor was to hire a team of knowledgeable professionals. He started looking for a company that could offer him the best tile cleaning in Nolensville. He came across our website, and saw pictures of the numerous hard surface restoration jobs that our expert technician has performed. Additionally, a friend from work had assured him that Sir Grout Nashville could restore his floor. The homeowner was convinced, so he filled out our "Request a Quote" form to schedule a free, in-home consultation to assess the situation.

On the day of the consultation, our expert carefully examined the tile floor. As the client had said, the whole surface was completely covered in a white haze that made the floor look dirty, lifeless, and unappealing. Our technician tried to scrape the edge of the surface to see if product buildup would come out. A fine layer came off, which meant that the damage was completely reversible. The cleaning product didn't etch the tile deeply, so the haze could be removed with a simple cleaning procedure. Our technician decided that the best course of action was to machine-scrub the surface, seal the grout lines, and seal the tiles.

The procedure started with a deep cleaning. Our expert technician applied an appropriate cleaner to the tile and grout, let it sit for a few minutes, and then used a high-speed scrubber to strip off the layer of product buildup. Scrubbing machines won't scratch or damage the surface, and they can be set to the perfect speed to efficiently remove residue. After our technician finished with the scrubber, he rinsed the floor.

The original appearance of the tile was already starting to show through. However, our technician knew that he could make the floor look even better. The cleaner had made the grout lines brighter than they should be, so he decided to use our proprietary product, ColorSeal, which allows us to recolor grout lines and protect them from water, stains, mold, and mildew. ColorSeal has epoxy compounds, which is why it leaves a plastic-like finish that makes cleaning grout lines easier. The client told our technician that he wanted the grout lines to be jet black. This made the floor look more elegant, and it nicely accentuated the natural color of the tiles.

To finish things off, our technician wanted to make sure that the floor would be protected from accidents like this in the future. This tile floor was quite porous, so the best way to avoid product damage and wear and tear was to use a tile sealant. Our technician used NeverStrip, a micron tile coating. This coating forms ceramic-like polymer droplets with nano- and micron-sized molecules. This high-end sealant adds a slight sheen to the tile surface and makes it slip-resistant. Another advantage of NeverStrip is that it repels dust.

The floor looked completely different after our technician was done. The floor's original texture was noticeable, the haze was completely gone, and the dark grout lines matched the color of the tiles, complementing them perfectly. The sheen on the floor gave the area a sober and elegant look. The homeowner was delighted with the results, and he was grateful to have found a technician with the expertise to fix the problems that the floor installers had caused.

At Sir Grout Nashville, we always give our clients advice on how to take care of their hard surfaces and keep them in optimal condition. Our technician advised the customer to carefully select the cleaner he uses. Thick formulas are not advisable, as they can leave a film that attracts grime. That is why it is better to use a mild detergent—preferably one that is appropriate for tile and grout. Try to avoid products with a lot of ammonia and abrasive cleaning procedures. Another important care tip was to clean up spills quickly, as this will preserve the protective layer of tile sealant on the floor. Last but not least, our technician advised the homeowner to not skimp on taking care of his hard surfaces! Having professionals restore your hard surfaces is well worth it.

If you need to restore any hard surfaces in commercial or residential properties, do not hesitate to contact Sir Grout Nashville. You will get the technical expertise and the top-notch customer service you need. Fill out the "Request a Quote" form to schedule a free, in-home consultation, or call (615) 649-6767 to get in touch with our experts. Subscribe to our newsletter for up-to-date information on our services.

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