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A Tile Cleaning in Nashville, TN is Exactly What This Client Needed to Get Rid of the Rust Stains on Her Ceramic Floor

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September 25, 2020

When the tiles and grout lines on the floor get dirty, most people think a good scrubbing is all they'll need to restore their appearance. Unfortunately, that isn't always the case. A woman had been living in her lovely home in Nashville, TN for almost 13 years when she began to see problems in her living room floor. The tiles had become dirty, and the grout was filled with dirt. When she moved the furniture around to further inspect the room, she noticed the old air conditioner had left rust stains on a section of the floor.

Ceramic Floor Before and After a Tile Cleaning in Nashville, TN
The homeowner tried cleaning the floor's rust and grout using many products and methods, but none of them worked. Frustrated, she went online to look for advice. She learned that deep-seated grime and rust stains are difficult to remove with conventional cleaning products. Most websites suggested hiring hard surface restoration experts to renew the floor. With that in mind, the homeowner searched for tile cleaning professionals in Nashville, TN. She found Sir Grout Nashville's website in the top search results. After watching a few video testimonials from previous customers, she called to schedule a free in-home assessment.

As scheduled, our experts visited the customer's home to determine an effective solution to the problem at hand. The state of the living room floor was exactly as she had described over the phone. Stains covered the tiles and dirt filled the grout lines, making the entire surface appear unhygienic. According to the customer, the air conditioner hadn't been used in a while but it kept leaking. The leaked water deposited iron particles on the tiles, causing them to stain.

When our specialists asked the client about her cleaning routine, she explained that her full-time job didn't leave her enough time to clean regularly. When she did clean the floor, she used store-bought products and homemade recipes. Most of the products contained acidic substances. Our team suspected these cleaners had likely worn-out the grout's sealant, allowing external agents to settle into the grout. After placing a few drops of water on the grout lines, our crew confirmed their initial suspicions. The water seeped in immediately, which meant the grout lines had been unsealed for a long time.

The floor was in bad shape, but it wasn't anything Sir Grout Nashville couldn't fix. Our techs assured the client they could remove the stains and restore the grout with a tile and grout cleaning procedure. They would also seal the grout lines with our flagship sealant ColorSeal. The client agreed to the service and scheduled a date for the job.

On the appointed day, our tile cleaning expert went to the client's house to perform the service. He began by soaking the floor with a pH-neutral cleaner that's safe for tile and grout. This cleaner also contains properties that can help inhibit the growth of bacteria, fungi, mold, and other microorganisms. After letting the cleaner sit for a few minutes, our tech used a high-speed scrubber to clean the tiles and grout lines. He also used a steam cleaner on some of the fixtures where the dirt had proved more difficult to remove. Once he finished cleaning the surface, our specialist dried the floor. Next, he carefully applied our proprietary acidic cleaner on the stained tiles.

While it's true acidic cleaning solutions shouldn't be used regularly, they can be great tools in the hands of professionals. In this case, our tech needed a strong chemically enhanced cleaner to extract the iron particles from the floor. He also used different cleaning tools to achieve the best possible results. Once he finished removing the stains, our expert checked the grout lines for any signs of damage before coating them with ColorSeal. This is a high-quality acrylic sealant that shuts off the grout's pores, protecting it against water, spills, dirt, stains, mold, and mildew. It also comes in a variety of colors. The customer chose white to give the floor a brand-new appearance.

When he finished, our specialist let the customer see the results. She was happy with the outcome. Not only did the floor have pristine tiles, it also had clean grout lines. She thanked our expert and said she would recommend Sir Grout Nashville's services to anyone in need of a tile cleaning service. She even took the time to send us a testimonial:
See What Others Are Saying About Us

Courtney - Nashville, TNFebruary 08, 2020

From the estimate to the day of the job everything was seamless with Sir Grout. Our contractor, Josh showed up ON TIME and worked diligently from 9 AM to 6 PM doing a job that I was sure would take two people. He finished, had a smile on his face and 12 year old white grout looked new again. I would recommend Josh to anyone. Sir Grout exceeded my expectations.

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Before leaving, our tech gave the customer a few maintenance tips to keep the floor looking great. He first recommended cleaning the floor once a week using a pH-neutral cleaner like Sir Grout's Natural Hard Surface Cleaner. Unlike most store products, this cleaner doesn't contain soap or acidic substances. This means it won't damage tile or wear out the grout's sealant. To finish, he suggested keeping the floor as dry as possible. This will help prevent stains and other problems commonly caused by liquids.

Are your floors in dire need of a tile cleaning? Look no further, Sir Grout Nashville is here for you. We're the leading experts in the field of hard surface restoration. Call us at (615) 649-6767 or fill in the "Request a Quote" form on this page to schedule a free in-home consultation today. Don't forget to also subscribe to our newsletter to keep up with our latest news and promotions.

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