This Condo in Green Hills, TN Now Has a Gorgeous Entryway Floor Thanks to Our Stone Polishing Experts

March 30, 2019

Natural stone surfaces require proper maintenance and care. Marble, travertine, slate, and granite offer versatility, durability, and style, but over time, these stones can lose their appeal. Special processes are necessary to bring back the beauty to the surface. Professionals use high-grade honing pads to smooth the surface and remove damages, scratches, and stains. After that, they continue by giving the stone a new finish. Experts like our Green Hills stone polishing technicians can perform these procedures safely and successfully.


Sir Grout Nashville's next client, the manager of high-rise condo in Green Hills, TN, required our commercial maintenance program. The building's entryway natural stone floor had several problems. It had scratches and the surface looked rundown. The building receives hundreds of visits on a daily basis. For this reason, the heavy foot traffic causes a lot of damage. These types of floors need regular and proper maintenance in order to keep them in good condition. However, the staff in charge of cleaning the building used several harsh chemicals on the floor that only produced negative results. They notified the manager of the issue and he immediately decided to look for professional assistance.

The manager went online and searched for a hard surface restoration company in Green Hills, TN. The results led him to Sir Grout Nashville. As he was checking the site, the "Before and After" gallery caught his attention. The pictures showcased the outstanding service we provide our customers. He was relieved to see we had restored many surfaces in several different settings, including restaurants, hotels, schools, and office buildings. After browsing the gallery, he read testimonials from previous satisfied clients. The feedback certified the success of our processes. Convinced we could restore the building's floor, he scheduled a free consultation by filling out the "Request a Quote" form.

A few days later, we arrived for the evaluation of the floor. After briefly greeting the manager, we proceeded with the assessment. At first glance, we noticed the stains and scratches on the surface. The stone also looked dull and unappealing. As we continued the inspection, we observed the grout lines suffered from accumulation of dirt and grime. This gave the floor an unclean appearance. We pointed out that this material is vulnerable and using harsh products and improper cleaning methods can only cause more damage. We concluded that it was necessary to perform proper maintenance using high-grade honing pads and our special process.

We proposed a stone polishing service to remove all the damages from the floor and give the surface a new finish. We assured the manager the floor would look radiant and gorgeous when we were finished. He was pleased with our assessment and accepted to hire us.


We returned to the building to begin the restoration of the floor. In order to prepare the surface for polishing, we cleaned the floor using our stone-safe cleaner and a high-speed scrubber. Our exclusive product won't cause any damage to the stone. Additionally, it has an enhanced formula that can help inhibit the growth of bacteria and fungi for an extended period of time after application. When the surface was completely clean, we performed all the necessary repairs in the grout lines, removing all the dirt and fixing all the damages. For the next step, we needed to hone the stone. We ran three sets of honing pads, each with increased levels of grit, we continued grinding until all the stains, scratches, and blemishes were removed. Once this was done, we were ready for the polishing process. To achieve the finish the manager requested, we increased the level of grit and grinded using a series of abrasive materials and special powders. We continued until we achieved the desired shine.

When we finished the process, the stone had been fully restored and the building looked amazing. We invited the manager to see the outcome of our work. He was happy to see that all the problems were gone. Everything had a beautiful, renewed appearance. The manager was pleased with our performance and asked us to perform monthly maintenance on the building, so we set up a maintenance program for him. After thanking us, he stated that from that point on, he would recommend Sir Grout Nashville to everyone he knows.

Before leaving, we gave the cleaning staff some suggestions to keep the floor looking great. We recommended cleaning the surface using only pH-neutral soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Unlike other cleaners, our product doesn't leave any residue and it has ingredients that can help provide protection against bacteria and fungi. Furthermore, it is non-toxic and safe for everyone in the house, including pets. It is also important to keep the floor as dry as possible. Spills shouldn't be left lingering for long periods of time. Soak them up immediately using a paper towel or a terry cloth rag. We don't recommend using abrasive tools like steel wools because they can scratch the natural stone tiles.


To prevent damages, we advised them to avoid using soap-based or acidic cleaners. These products contain harsh agents that can deteriorate the stone. They produce negative effects and can cause dull spots to appear on the tiles. Additionally, we suggested avoiding dirty mops when cleaning the floor. Rinsing a dirty mop into the cleaning solution leads to grime build-up. For this reason, always use clean mops.

At Sir Grout Nashville, we have the answer to your hard surface restoration problems. It is possible to give your dull natural stone floor a renewed look with our professional assistance. Our superior stone polishing process is effective in any setting, including bustling commercial environments. With our maintenance program you will be covered. As a leading company in the hard surface restoration industry, we have cost-effective and reliable solutions at your disposal. Don't hesitate to contact us by calling (615) 649-6767 or by filling out our "Request a Quote" form for a free in-home consultation. Also, keep up to date with our latest info and promotions by subscribing to our newsletter.

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